Shipping policy
a) Shipping Times
United States |
1-4 Business Days |
USPS |
Canada |
2-5 Business Days |
FedEx |
International |
2-5 Business Days |
FedEx |
Note: We are working towards offering worldwide shipping to bring our premium supplements to even more customers. For now, here are the countries eligible for international shipping:
Zone 1: France, Germany, Italy, Luxembourg, Monaco, Netherlands, United Kingdom, Andorra, Denmark, Finland, Greece, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden. |
Zone 2: Australia, Indonesia, Macau, Malaysia, New Zealand, Philippines, Thailand, Vietnam, South Korea. |
b) Shipping Rates
Shipping rates are determined by your location and the weight of your order.
United States:Free shipping on orders over $100$9.99 shipping for orders under $100. |
Canada:
|
Zone 1:$24.97 for orders under 4 lbs.$6 per additional pound. |
Zone 2:$19.97 for orders under 1 lb.$4 per additional pound. |
*All prices are listed in USD*
Order Processing & Tracking
• Orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive a shipping confirmation email with tracking details once your order ships.
Customs, Duties & Taxes
• International customers are responsible for any customs fees, taxes, or import duties imposed by their country.
Lost, Stolen, or Damaged Packages
• If your package is lost or stolen, please contact the shipping carrier first.
• If the issue isn’t resolved, reach out to us at support@supplemaxed.com within 7 days of the expected delivery date.
For any additional questions, feel free to contact support@supplemaxed.com.